Virtual Assessments – Service Technician Reference Guide (French)

The Service Technician Reference Guide provides information on all aspects of the virtual assessment process related to the role of the service technician.

Updated 2021/06/17
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The Service Technician Reference Guide provides information on all aspects of the virtual assessment process related to the role of the service technician. This includes training requirements, roles and responsibilities, the process for technology checks, troubleshooting strategies, the assessment day process and more. This document is primarily used by individuals pursuing this role.

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